Last updated: October 2026

This policy explains how Hydrocycle Ltd. ("Hydrocycle", "we"), which operates www.hydrocycle.global, collects, uses, shares and protects personal data, and the rights you have. We are committed to protecting the privacy of everyone who visits our site or contacts us.

Who is responsible for your data
Hydrocycle Ltd. is the controller of the personal data described in this policy. You can reach us at office@hydrocycle.co.il, by phone at +351 932 934 412, or by post at Prontos offices, Avenida 1° de Maio 20A, 2500-081 Caldas da Rainha, Portugal.

What data we collect, and how
• Data you give us through our forms: your name, email address, organisation, sector, and the question or message you write.
• Data you give us by email, phone or in meetings: your contact details and the content of our correspondence.
• Technical data collected automatically when you visit the site: for example your IP address, browser type, device, the pages you view and the time of your visit. This is collected through cookies and similar technologies set by our website platform.
We do not ask for sensitive data, such as health information, and we ask you not to send it.

Portfolio and business data
Please do not send confidential portfolio data, property lists or claims data through the forms. If a project needs such data, we will first agree in writing how it is shared and protected.
Why we use your data, and on what legal basis
• To answer your enquiry and discuss a possible collaboration. Legal basis: our legitimate interest in responding to business enquiries, or steps taken at your request before entering into a contract.
• To run, secure and improve the site. Legal basis: our legitimate interest in operating a secure, working website.
• For analytics and other non-essential cookies, where used. Legal basis: your consent, which you can withdraw at any time.
• To meet our legal obligations. Legal basis: legal obligation.
We send marketing messages only if you have agreed to receive them, and you can unsubscribe at any time. We do not sell personal data, and we do not use it for automated decisions that have legal or similarly significant effects on you.

Who we share your data with
• Service providers that host our website, email and customer records on our behalf, under contracts that require them to protect the data and use it only on our instructions.
• Our professional advisers, such as lawyers and accountants, where needed.
• Public authorities, where the law requires it.
We do not share your data with third parties for their own marketing.

International transfers
Hydrocycle operates in Israel and Portugal, and some of our service providers are located outside the European Economic Area, including in the United States. When personal data is transferred outside the European Economic Area, we rely on an adequacy decision of the European Commission, such as the one for Israel, or on other appropriate safeguards, such as the European Commission's Standard Contractual Clauses or the EU–US Data Privacy Framework.

How long we keep your data
We keep enquiry and correspondence data for as long as we need it to handle your enquiry and any relationship that follows, and no longer than three years after our last contact, unless the law requires us to keep it longer. Cookie data is kept for the periods shown in the cookie banner.

How we protect your data
We use technical and organisational measures suited to the risk, including encrypted connections (HTTPS), access controls, and service providers that maintain recognised security standards. No transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your rights
Depending on the law that applies to you, including the EU General Data Protection Regulation (GDPR) and the Israeli Protection of Privacy Law, you have the right to:
• access the personal data we hold about you;
• ask us to correct or complete it;
• ask us to delete it;
• ask us to restrict its use, or object to its use based on our legitimate interests;
• receive it in a portable format;
• withdraw your consent at any time, where we rely on consent.
To exercise these rights, write to office@hydrocycle.co.il. We may need to verify your identity, and we will reply within the time the law requires.
You may also complain to a supervisory authority: in Portugal, the Comissão Nacional de Proteção de Dados (CNPD, www.cnpd.pt); in Israel, the Privacy Protection Authority. We would appreciate the chance to address your concern first.

Children
This site is intended for businesses and professionals. It is not directed at children, and we do not knowingly collect personal data from anyone under 16. If you believe a child has sent us personal data, contact us and we will delete it.

Cookies
Our website platform sets cookies that are needed for the site to work. Non-essential cookies, such as analytics cookies, are used only with your consent, which you can give or withdraw through the cookie banner. You can also block or delete cookies in your browser settings.
Links to other sites
The site links to external sites, such as LinkedIn. Their own privacy policies govern how they handle your data.

Changes to this policy
We may update this policy. The date at the top shows when it last changed.

Contact
For any question about this policy or your data, write to office@hydrocycle.co.il.